Please read these Terms & Conditions carefully before accessing or using the AuraAsia platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These Terms & Conditions ("Agreement", "Terms") constitute a legally binding agreement between you ("Member", "User", "you") and AuraAsia ("we", "us", "our", "the Platform"), the operator of the online gaming and sports betting platform accessible at auraasia.cam (the "Website") and any associated mobile interfaces.
By creating an account, accessing the Website, depositing funds, accepting a bonus, placing a bet, or using any feature of the AuraAsia platform in any capacity, you acknowledge that you have read and fully accepted these Terms. If you do not agree to any part of this Agreement, you must not register an account or use the platform.
AuraAsia provides online casino games, live dealer tables, sports betting markets, and related entertainment services primarily to adult players based in Malaysia and other permitted jurisdictions. This platform is intended for entertainment purposes only.
For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:
To register and maintain an account on AuraAsia, you must satisfy all of the following eligibility requirements at all times:
Each individual may hold only one (1) registered account on the AuraAsia platform. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any funds held therein.
During the registration process, you are required to provide your full legal name, date of birth, a valid email address, and a Malaysian mobile phone number. You must also select a unique username and a strong password. You are solely responsible for maintaining the confidentiality of your login credentials.
AuraAsia reserves the right to conduct identity verification (KYC) at any time, including before processing withdrawal requests. Standard KYC documents may include a copy of your Malaysian identity card (MyKad), passport, or other government-issued identification, as well as recent proof of address.
Your access to and use of the AuraAsia platform is granted on a personal, non-exclusive, non-transferable, revocable licence basis for private entertainment purposes only. You may not sublicence, sell, resell, transfer, assign, distribute, or otherwise commercially exploit your access to the Platform.
You agree to use the Platform solely for lawful purposes and in accordance with this Agreement. You acknowledge that all games available on the Platform involve a risk of financial loss and that past outcomes do not influence future results.
AuraAsia accepts deposits via a range of Malaysian payment methods, including but not limited to: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange), Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and selected cryptocurrency networks (Bitcoin, Ethereum, USDT, BNB). Minimum deposit is RM30 and maximum single deposit is RM30,000, unless otherwise stated.
All funds deposited must originate from a payment account held in the Member's own name. Third-party deposits are strictly prohibited and will result in account suspension pending investigation.
AuraAsia offers various bonus programmes and promotional offers from time to time, including welcome bonuses, reload bonuses, referral bonuses, cashback offers, crypto deposit bonuses, and migration bonuses. All bonuses are subject to specific terms that will be communicated at the time of each offer.
All bets placed on AuraAsia are subject to the specific rules of the relevant game or sporting market. Members are responsible for understanding applicable betting rules before placing wagers.
The following conduct is strictly prohibited on the AuraAsia platform. Engaging in any of the below may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
AuraAsia is committed to promoting responsible gambling practices. We provide a range of tools to help Members manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from within your account settings.
Gambling is intended to be a form of entertainment. If gambling stops being enjoyable, or if you feel that you are spending more than you can afford, we encourage you to use our responsible gambling tools and to seek support. Please visit our Responsible Gambling page for a full overview of available resources and self-help tools.
All content on the AuraAsia platform, including but not limited to the brand name, logo, software, game titles, graphic designs, text, audio, video, and user interface elements, is the property of AuraAsia or its content licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, revocable licence to access and use the Platform's content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without the express prior written consent of AuraAsia.
To the fullest extent permitted by applicable law, AuraAsia, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Platform.
AuraAsia does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. We shall not be liable for any losses arising from technical failures, system outages, or force majeure events beyond our reasonable control.
AuraAsia reserves the right to suspend, restrict, or permanently terminate any Member's account at its sole discretion and without prior notice, in circumstances including but not limited to:
A Member may request voluntary account closure at any time by contacting AuraAsia support via Live Chat. Upon closure, any remaining real-money balance (net of voided bonuses) will be returned to the Member's verified payment method within a reasonable timeframe, subject to completion of KYC verification.
AuraAsia reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice via a notification on the Platform or by email to the address registered on your account.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to amended Terms, you must cease using the Platform and request account closure.
The version of the Terms currently published on this page supersedes all previous versions. We recommend that Members review this page periodically to remain informed of any changes.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which AuraAsia is incorporated and licensed.
In the event of a dispute, Members are encouraged to contact AuraAsia's customer support team in the first instance to seek an amicable resolution. AuraAsia commits to responding to all formal complaints within a reasonable timeframe and to investigating each matter thoroughly and impartially.
If a dispute cannot be resolved through direct engagement with AuraAsia's support team, the parties agree to explore alternative dispute resolution mechanisms before resorting to litigation. Nothing in this clause limits the rights of either party to seek urgent injunctive relief from a court of competent jurisdiction where necessary.
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, or regarding any aspect of your AuraAsia account, please contact our support team through the following channels:
Our support team operates in English, Bahasa Melayu, and Mandarin, seven days a week, 365 days a year. All formal complaints will be acknowledged and investigated in accordance with our internal complaints handling procedure.
Every game on the AuraAsia platform uses certified RNG technology. RTP rates are published for all slot titles and verified by independent testing agencies to ensure fair and transparent outcomes for all Members.
We do not hide withdrawal conditions or bury bonus wagering requirements. All financial terms — minimum deposits of RM30, minimum withdrawals of RM50, applicable payment methods — are clearly disclosed upfront.
Identity verification protects both our Members and the integrity of the Platform. KYC documentation is processed securely, stored in compliance with applicable data protection requirements, and never shared with unauthorised third parties.
Formal complaints submitted via email are acknowledged within one business day and investigated thoroughly. Live Chat disputes on account and bet matters are handled in real time by experienced senior support agents.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are available to all Members directly from account settings — no forms, no waiting periods to activate protective limits.
When these Terms change in a material way, we notify Members proactively. You are never bound by amendments you have not been given reasonable opportunity to review. Continued use constitutes acceptance — cessation of use is always an option.
If anything in these Terms & Conditions is unclear, our multilingual support team is available around the clock via Live Chat in English, Bahasa Melayu, and Mandarin. You can also explore other important policy pages below.
21+ Only — Play Responsibly